privacy policy

last updated October 15, 2026

sakoon is built to help you spend less time on your phone, not more. we collect as little as we can, we say plainly what it is, and what you write stays with you.

this policy explains what information sakoon ("we", "us") collects when you use the sakoon app or visit sakoon.rest, how we use it, and the choices you have. by using the app or the site, you agree to the practices described here. if you do not agree, please do not use sakoon.

what stays on your phone

your journal never leaves your phone. journal entries and weekly reflections are stored only on your device. we cannot read them, back them up, or recover them. if you delete the app, they are deleted with it.

the same is true of your display name, your dhikr intentions, and any notes you write. they stay on your phone and are never sent to us.

we do not use artificial intelligence to read, summarize, or analyze anything you write. if we ever offer an optional feature that does, it will be off by default, clearly explained, and yours to turn on.

what we collect

to run the app and show you your own practice over time, we collect a small amount of information:

• account. your email address, so you can sign in and recover your account. if you sign in with Apple or Google, we receive your email and an account identifier from them.
• practice. when you start and finish a loop, how long it lasted, which steps you completed, and your dhikr count and pace.
• check-ins. what you choose to share during a loop: the mood ratings you give before and after, the areas of the body you tap on the body map and the words you pick to describe them (such as warmth, tension, heaviness, or pain), and whether you marked your body as feeling clear. these are taps and preset choices, never free text. they fill your session history and body map so you can see your own patterns over time.
• device. a random identifier created when you first open the app, so your practice is saved before you make an account. when you sign in, we move that history onto your account. we also store your haptics setting.
• usage events. a short, fixed list of anonymous events: when the app is opened, when an account is created, when a loop is completed (with its name and length), when a journal entry is saved (only that it happened, never what it says), and when reminders are turned on. these are tied to a random identifier on your phone, never to your name, email, or account.
• crash reports. if the app crashes or hits an error, we receive a technical report: what failed in the code, your device model, and operating system version. crash reports contain no identifier for you and nothing you have written.
• problem reports. if you send a problem report from the app, we receive your message, an email address if you add one, and basic technical details: your platform, app version, operating system version, and device model.
• purchases. when subscriptions are available, payment is handled by Apple or Google. we receive confirmation that a purchase happened and its status. we never see your card number or billing address.
• website forms and email. if you join the waitlist, send a help request or a deletion request on sakoon.rest, or write to us, we keep your email address and what you send.

check-ins and your wellbeing

sakoon is a wellness and spiritual practice, not a medical service, and it does not create medical records. your check-ins describe how you feel, and some laws treat that as health information. we treat it as sensitive: we use it only to show you your own history and to understand, in aggregate, how sakoon helps. we never use it for advertising, never sell it, and never share it with anyone outside the providers listed below.

what we do not do

• we do not sell your information to anyone.
• we do not show ads, and we do not use advertising identifiers or advertising trackers.
• we do not record your screen, track what you tap, or send anything you type to our analytics or crash reporting tools.
• we do not read your journal. we cannot.
• we do not build profiles of you for anyone else. using sakoon may reveal something about your faith and how you manage stress. we treat that as sensitive and use it only to provide the service.

how we use what we collect

we use your information to run the app, keep your account and practice history in sync, show you your session history and body map, send the reminders you turn on, process your subscription, respond when you write to us, fix problems you report, and understand in aggregate how sakoon is used so we can improve it. we may also use it to keep the app secure and to comply with the law.

if we ever invite people to take part in research, it will be opt-in, explained before you agree, and covered by its own consent. it will never happen by default.

who we share it with

we work with a small number of service providers who help us run sakoon. they receive only what they need to do their job and may not use it for anything else:

• Supabase hosts our database and handles sign in.
• PostHog receives the anonymous usage events described above, so we can see how sakoon is used in aggregate.
• Sentry receives crash reports, so we can fix what breaks.
• Apple and Google distribute the app, provide sign in if you choose it, and process payments.
• RevenueCat manages subscriptions alongside Apple and Google, once subscriptions are available.
• Cloudflare hosts sakoon.rest and routes our email.
• Formspree receives waitlist signups, help requests and account deletion requests from sakoon.rest.

we may also disclose information if the law requires it, to protect the rights or safety of sakoon or its users, or as part of a merger, acquisition, or sale of the company. if that happens, this policy will continue to apply to your information.

your choices

• delete your account. in the app, go to settings and choose delete account. this permanently removes your account, practice history, check-ins, and problem reports from our systems, and disconnects Sign in with Apple if you used it. data on your phone is cleared at the same time. if you no longer have the app, you can request deletion here.
• subscriptions. deleting your account does not cancel a subscription. cancel it in your phone's subscription settings.
• check-ins. mood ratings and body check-ins are always optional. you can skip them in any loop.
• notifications. turn reminders off in settings or in your phone's notification settings at any time.
• email. unsubscribe using the link in any email, or write to us.
• access and correction. email us to ask what we hold about you or to correct it.

how long we keep it

• account, practice, and check-in data is kept while your account is active. it is deleted right away when you delete your account in the app, or within 30 days of a request made by email or on our website. copies in backups are removed within 90 days.
• journal entries, reflections, intentions, and notes are never held by us. they exist only on your phone.
• problem reports are kept for up to 12 months, or until you delete your account.
• usage events and crash reports are kept for up to 12 months. they are not linked to your account, and the random identifier on your phone is reset when you delete your account.
• purchase records are kept as long as required for tax and accounting purposes.
• waitlist and email are kept until you unsubscribe or ask us to remove them.

consumer health data

some states, including Washington, have laws about "consumer health data," which can include information about mood, stress, and how your body feels. your check-ins and practice history may count as consumer health data under those laws. so, to be clear:

• we collect it only to provide sakoon to you, and only what the app needs to work.
• we do not sell it, share it with advertisers, or use it to track you across other apps or sites.
• we do not use location tracking or geofencing of any kind.
• you can delete it at any time by deleting your account, and you can email us to see or correct it. deleting your account also withdraws your consent.
• the only people who can access it are those who need to in order to run the service, as described above.

age

sakoon is for adults aged 18 and older. we do not knowingly collect information from anyone under 18. if you believe someone under 18 has created an account, please email us and we will remove it.

security

all information sent between the app and our servers is encrypted in transit, and access to stored data is restricted. no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

where your data lives

sakoon is operated from the United States, and our service providers store data there. if you use sakoon from elsewhere, you understand your information will be transferred to and processed in the United States.

california residents

if you live in California, you have the right to know what personal information we collect and how we use it, to request that we delete it, and not to be discriminated against for exercising these rights. we do not sell or share personal information for advertising. to make a request, email us at the address below.

changes to this policy

we may update this policy as sakoon grows. when we do, we will change the date at the top and, for meaningful changes, let you know in the app. continuing to use sakoon after a change means you accept the updated policy.

contact

questions about this policy or your information: info@sakoon.rest